Resources

Profile Implementation

Good day;

We’re pleased to announce that the following features and enhancements are now available to all drivers;

Driver Experience

  • Upon using EVPassport for the first time, all drivers are required to enter and verify their phone number
  • All EV charging sessions are now tied to a phone number unique identifier

Failed Payment Resolution

Good day;

We’re pleased to announce that the following features and enhancements are now available to all drivers;

Driver Experience

  • Email receipts and in-app receipts now display if a payment settlement has failed
  • Drivers can now settle their failed payment by clicking the link in email or in-app

Command Center Improvements

Good day;

We’re pleased to announce that the following features and enhancements are now available to all users;

Command Center

  • FEATURE Sidebar of the Command Center has been updated to prepare for additional pages for IaaS and CapEx Customers
  • IMPROVEMENT Dashboard data now pulls from eMSP and not CPO
  • BUGFIX Users widget now reflects all time

Driver Receipts

  • FEATURE Email receipts now include charger number at the top

Infrastructure Improvements

  • BUGFIX Addressed critical issue with TOU tariff to enhance network reliability

Microsoft 365 added to SSO Authenticated Access

  • FEATURE Microsoft 365 is now available as part of SSO Authenticated Access

New Year, New Statuses

Good day;

We’re pleased to announce that the following features and enhancements are now available;

Driver Experience

  • IMPROVEMENT Updated colors in the driver experience to reflect Yellow for Occupied, Blue for Charging, Green for Available, and Red for Unavailable
  • IMPROVEMENT When a vehicle is plugged in, the driver experience will now display OCCUPIED – READY TO PAY. The charger available count now deducts from plugged in but not started chargers.
  • FEATURE Added support for Grace Periods in the Idle Fee screen

Single-Sign-On (SSO) for Google Workspace

Good day;

We’re pleased to announce that the following features and enhancements are now available;

Driver Experience

  • FEATURE Added Single-Sign-On (SSO) integration for Google Workspace (with Microsoft 365 launching at a later date)
  • FEATURE SSO allows either fully blocked station or differentiated tariff based on authentication method
  • FIX Charger status is now based on Connector status

Advanced Command Center Filters

Good day;

We’re pleased to announce that the following features and enhancements are now available;

Command Center

  • FEATURE Filtering and Sorting is now available in the Chargers and Sessions tables
  • IMPROVEMENT Statements now caches to dramatically improve loading time when accessing this view

Statement Improvements and Start Fees

Good day;

We’re pleased to announce that the following features and enhancements are now available;

Command Center

  • FEATURE Support for downloading statements in CSV format has been added to the download option
  • IMPROVEMENT Spinner for download button in statements to provide user feedback

Driver Experience

  • FEATURE Service fees (start fee) is now supported, which shows in driver experience and receipt

Command Center and Driver Improvements

Good day;

We’re pleased to announce that the following features and enhancements are now available;

Command Center

  • FEATURE Monthly Revenue Statements now viewable and downloadable (PDF) in the Command Center
  • FEATURE Statements now display Gross and Net earnings
  • IMPROVEMENT Statements visible to all User permissions levels (Managers, Admins)
  • FEATURE Active Sessions and Completed Sessions are now separated with drop-down

Driver Experience

  • FEATUREDual Connector support across NACS, CCS, and Chademo chargers
  • IMPROVEMENT Improved connector auto-selection flow
  • FEATURE RFID Only display for chargers that are locked to Fleet only
  • FEATURE Chargers in Location view now sort by availability

Command Center Refresh

Good day;

We’re pleased to announce the launch of Command Center v1.2, available to all Customers starting today. It features the following updates;

  • FEATURE Date Selector dropdown on Dashboard page to sort live widget data
  • IMPROVEMENT For Customers with multiple Locations or Zones, the Location selector now displays Site Name and not Location Address
  • IMPROVEMENT More detailed Charger Statuses display under Chargers
  • IMPROVEMENT Fresh coat of paint

We have also fixed some broken parts;

  • FIX Removed old Customer payout setup from onboarding flow
  • FIX Remove API key from dashboard and instead allow creation separately